Terms and Conditions Platform Usage MB9

1. Acceptance of Terms

By accessing, registering for, or using any part of the mb9 platform — whether through the official website at mb9.biz or via our mobile app — you automatically agree to accept and comply with all terms and conditions contained in this document. If you do not agree with any part of these terms, you are required to stop using the mb9 platform immediately.

MB9 reserves the right to modify, update, or replace any part of these terms at any time. Changes take effect as soon as they are published on the website. It is your responsibility to review these terms periodically. Continued use of the platform after any changes are published constitutes your agreement to the updated terms.

2. Eligibility and Account Registration

To register and use the mb9 platform, you must meet the following requirements:

• Be at least 18 years old on the date of registration.
• Being legally eligible to participate in online betting activities under the laws and regulations applicable in your jurisdiction.
• Registering under your own name and not on behalf of another person.
• Has never been banned or suspended from using the mb9 platform previously.
• Providing accurate, complete, and up-to-date personal information during registration.

Each user is only allowed to have one active account only. If you have forgotten your password or are experiencing access issues, please contact our customer support team. Registering a second account is not a permitted solution and may result in the suspension of your entire account.

MB9 reserves the right to request identity verification documents (KYC) at any time, including a copy of your ID, proof of address, and payment method details. Failure to provide the requested documents within the specified timeframe may result in a temporary restriction on your account.

3. Account Security and Password

You are fully responsible for the security of your account login credentials, including your username and password. mb9 recommends that you:

• Using a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Enabling two-factor authentication (2FA) available in your account settings.
• Do not share your login credentials with anyone, including family members.
• Contacting customer support immediately if you suspect your account has been compromised.

MB9 will not be liable for any losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials.

4. Deposits, Withdrawals and Financial Transactions

All financial transactions on the MB9 platform are subject to the following rules:

• Minimum deposit: RM10 per transaction.
• Minimum withdrawal: RM30 per request.
• Payment method: FPX, Touch 'n Go eWallet, GrabPay, Maybank QR Pay, CIMB Clicks, RHB Now and USDT. All payment methods must be registered in your own name.
• Withdrawal processing time: Withdrawal requests that have met KYC and wagering requirements will be processed automatically in under 5 minutes.
• Daily withdrawal limit: Subject to your account membership level. Check the promotions section for more information on limits by VIP tier.

MB9 reserves the right to delay or reject any withdrawal request that raises suspicion of fraudulent activity or money laundering. In such cases, we may request additional supporting documents before the withdrawal is processed.

5. Bonuses, Promotions and Wagering Requirements

MB9 offers its members a variety of bonuses and promotions, including welcome bonuses, weekly cashback, reload bonuses, and special event promotions. All bonuses are subject to the following conditions:

• Each bonus has its own wagering requirement that must be met before any withdrawal from bonus funds is permitted.
• Bonuses may only be used in the game categories specified in the relevant promotion terms.
• MB9 reserves the right to void bonuses and related wins if there is evidence of abuse, including the use of low-risk betting strategies designed to meet wagering requirements without genuine risk.
• Each bonus may only be claimed once per account unless otherwise stated in the relevant promotion's terms.
• MB9 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

For full details on current promotions, please visit the Promotions our. Make sure you read the specific terms of each promotion before claiming any bonus.

6. Betting and Gaming Rules

All betting activity on the MB9 platform is subject to the following general rules:

• Confirmed bets cannot be cancelled by the player unless specifically stated otherwise in the relevant game rules.
• MB9 reserves the right to void or correct bets in the event of technical errors, system issues, or odds-setting mistakes.
• Any attempt to exploit system vulnerabilities, including the use of automated software (bots), is strictly prohibited and will result in immediate account closure.
• Betting outcomes published by mb9 are final unless there is a clear and demonstrable error.
• In the event of a dispute regarding a betting outcome, mb9 reserves the right to request a review and the decision of the mb9 management team shall be final.

For specific rules for each game category such as sports betting, slots and fish shooting games, please refer to the relevant category page.

7. Prohibitions and Unauthorized Activities

The following are strictly prohibited on the MB9 platform and may result in immediate account closure, forfeiture of account balance, and legal action where applicable:

• Registering multiple accounts using different names, phone numbers, emails, or payment methods.
• Using automation software, bots, scripts, or third-party tools to manipulate games or bets.
• Sharing your account with other users or allowing others to use your account.
• Engaging in any form of money laundering or using the MB9 platform for illegal activities.
• Attempting to hack, disrupt, or compromise the security of the mb9 platform infrastructure.
• Providing false or misleading information during registration or the KYC process.
• Colluding with other players to gain an unfair advantage.

8. Privacy and Data Protection

MB9 takes your privacy and personal data protection seriously. All information you provide to us is collected, processed, and stored in accordance with Privacy Policy our comprehensive one. In summary:

• Your personal data is used solely for account management, transaction processing, and service improvement purposes.
• MB9 uses 256-bit SSL encryption to protect all data in transit.
• We will not sell or share your personal data with third parties without your consent, except where required by law.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

9. Responsible Gaming

MB9 is fully committed to responsible gaming. We believe gambling should remain a form of entertainment and not become a financial or emotional burden on any individual. To that end, MB9 provides the following tools to help you stay in control:

• Deposit limit: Set daily, weekly, or monthly deposit limits from your account settings.
• Loss limit: Set a maximum loss amount within a specified time period.
• Mandatory break: Take a break from the platform for a duration of your own choosing.
• Self-exclusion: The option to fully exclude yourself from the platform for a set period of time.

If you or someone you know needs help with gambling addiction, please visit the Responsible Gaming us to find the appropriate support resources.

10. Limitation of Liability

MB9 will not be liable for any losses, damages, or claims arising from:

• Service disruptions caused by system maintenance, cyberattacks, or circumstances beyond our control (force majeure).
• Betting outcomes disputed after the designated review period has elapsed.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Any financial losses arising from your own betting decisions.

In all circumstances, mb9's maximum liability to any user is limited to the total deposit amount held in that user's active account at the time of the disputed incident.

11. Termination and Account Closure

You may close your mb9 account at any time by contacting our customer support team. Prior to closure, all eligible balances will be paid out to you subject to the applicable withdrawal terms.

MB9 reserves the right to suspend or close your account without notice if:

• You have violated any of the terms stated in this document.
• There is evidence or suspicion of fraud, money laundering, or illegal activity.
• You failed to complete the KYC process within the stipulated timeframe.
• Your account has been inactive for more than 12 consecutive months.

12. Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or related to the use of the mb9 platform shall first be resolved through mb9 customer support channels. If the dispute cannot be resolved within 30 days, both parties agree to refer the matter to mutually agreed arbitration.

For any enquiries regarding these terms and conditions, please contact our team via Live Chat available 24/7 on the mb9 platform.